Thank you for shopping with Qawasmi Appliances. We want to ensure that you have a satisfying experience with our products. Please review our return policy carefully. 1. Returns 1.1. You have [X] days to return an item from the date you received it. 1.2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 1.3. Your item needs to have the receipt or proof of purchase. 2. Refunds 2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 2.2. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 3. Exchanges 3.1. If you need to exchange an item for the same item due to a defect or damage, please contact us immediately. 4. Shipping 4.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 4.2. If you receive a refund, the cost of return shipping will be deducted from your refund. 5. Damaged or Defective Items 5.1. If you receive a damaged or defective item, please contact us within [X] days of receiving the product. We will arrange for a replacement or refund. 6. Contact Information If you have any questions about our return policy, please contact us at [Your Contact Information]. 7. Changes to This Return Policy We reserve the right to modify or update our return policy at any time. Any changes to the policy will be posted on this page. By making a purchase with Qawasmi Appliances, you acknowledge and agree to our return policy.